Canadian Bank Automates Bilingual PDF Validation with GenAI

From manual bottleneck to automated precision.

A Tier-1 Canadian Bank partnered with Kumaran to transform its legacy PDF validation process, achieving an 80% acceleration in QA cycles and reducing validation timelines from months to days. What appears as a single headline metric is the result of a focused engagement spanning AI engineering, ML model development, and change management. For this bank, the goal was never automation for its own sake — it was the ability to release faster, maintain compliance with evolving print standards, and eliminate a chronic bottleneck in their Core Banking & Payments release pipeline.

The Background

Like many large financial institutions, the bank had accumulated a library of 600+ print forms developed over years. With print specifications evolving frequently and bilingual compliance requirements in both English and French, manual validation had become unsustainable. Each release cycle required teams to comb through hundreds of forms for pixel-perfect accuracy — a process that took months and was highly susceptible to human error and fatigue. The need was clear: deliver a measurable improvement in speed and accuracy without disrupting ongoing operations.